Free shipping across the US!

30-day returns

Shipping & Delivery Policy

At Studio Maeve, we are committed to providing a smooth, transparent, and reliable shipping experience. Below you'll find everything you need to know about our processing times, shipping procedures, and delivery information.

1. Shipping Destination

We currently ship exclusively within the United States.

At this time, we are unable to process or ship orders to addresses outside the United States.

2. Shipping Address

Orders will be shipped to the delivery address provided during checkout.

Please ensure your shipping information is accurate and complete before placing your order. Studio Maeve cannot be held responsible for delays or delivery issues caused by incorrect or incomplete address information.

3. Order Processing

Orders are processed within 1–3 business days. Place your order before 11:00 PM PT (Pacific Time) to ensure it is included in the next processing cycle.

  • Business days are Monday through Friday, excluding U.S. public holidays.

  • Orders placed on weekends or holidays will begin processing on the next business day.

4. Shipping Time

After processing, your order will be dispatched from one of our logistics partners or fulfillment centers.

Estimated delivery within the United States:

8–12 business days

Delivery times may occasionally vary due to:

  • Seasonal demand

  • Carrier delays

  • Severe weather conditions

  • Customs processing (if applicable)

  • Public holidays

  • High order volumes

5. Estimated Total Delivery Time

Your estimated total delivery time consists of:

  • Processing Time: 1–3 business days

  • Shipping Time: 8–12 business days

  • Estimated Total Delivery Time: 9–15 business days.

Please note that these delivery times are estimates only and are not guaranteed.

6. Shipping Costs

We proudly offer Free Standard Shipping on every order within the United States.

There are no hidden shipping fees or additional handling charges added at checkout.

7. Secure Payment Methods

All payments are protected using SSL encryption technology.

We currently accept:

  • Visa

  • Mastercard

  • American Express

  • Maestro

  • Bancontact

  • Google Pay / Apple Pay

All transactions are securely processed through our trusted payment service providers.

8. Order Tracking

Once your order has been shipped, you will receive a shipping confirmation email containing your tracking information.

You can also track your order anytime by visiting:

https://studiomaeve.com/apps/parcelpanel

Please note that tracking information may take 3–8 business days to update after your order has left our fulfillment center.

9. Incorrect Address or Failed Delivery

If a package cannot be delivered because of an incorrect, incomplete, or outdated shipping address:

  • The shipment may be returned to our fulfillment partner.

  • Our customer support team will contact you if possible.

  • We will work with you to arrange a suitable solution or reshipment.

Please double-check your shipping details carefully before completing your order.

10. Delivery Confirmation

An order is considered successfully delivered once the shipping carrier updates its status to Delivered.

If you experience any issues locating your package after it has been marked as delivered, please contact us. We will gladly assist you in working with the carrier to investigate the shipment.

11. Contact Us

If you have any questions regarding your order or shipping, our support team is happy to help.

We typically respond to all inquiries within 12–24 business hours.

Company & Business Information

  • Store Name: Studio Maeve

  • Website: https://studiomaeve.com

  • Email: info@studiomaeve.com

  • Phone: +1 350 203 5979

  • Business Name: AxD Projects

  • Company Registration Number (KVK): 42037217

  • Business Address:

    Harmkoningstraat 40

    7742 LT Coevorden

    The Netherlands

  • Customer Support Hours: Monday – Friday, 9:00 AM – 5:00 PM (GMT-7)